After-sales Service
ADD TECH possesses a perfect aftersales service system.
1.All of our LED products have at least two years warranty , and have relevant records in our factory.
2.The LED display products are maintained and supported by professional engineer of our aftersales service department.
3.If the customers have any questions about our products after sale, you can inform us by E-mail or call, and we will reply in 24 hours afer we receive the E-mail and call, and will offer professional and complete solutions to the problem.
4. In the warranty time, for any damage happening to the display because of quality fault in production, we will offer solutions in 1 day, and arrange the delivery of spare parts in 3 days by air when necessary.
5. We have a regular attention and questionnaire with the customers after the LED products sale .